This place suits me perfectly. I love the free wi-fi, 24-hour reception, and flat-screen TV. The staff once helped me return my forgotten hairbrush. Strongly recommend for anyone seeking comfort and care!

We enjoyed the lovely complimentary tea, but the shower had weak water pressure.

pleasant stay with room for improvement

The hotel is situated in a quiet area, providing a peaceful atmosphere. The decor in the public spaces is charming and well-maintained.

The overall presentation of the hotel is great, but the service could use more attention.

Lovely location and exceptional service!

I recently enjoyed a delightful stay, with the charm of a Victorian-style hotel in a quiet cul-de-sac just steps away from Harrods. The complimentary afternoon tea with warm scones and jam was a lovely touch that made for a memorable experience. My room was comfortable, and the staff went above and beyond to ensure my needs were met, creating a homely atmosphere. the room decor could use some updates to enhance the overall feel.

Do recommend for a cursory stop

Comfortable room, excellent location, the staff is helpful and friendly, and I appreciated the quick access to Knightsbridge for exploring the area.

Nothings

Great staff and cozy room

I stayed for a night and really liked how welcoming the staff was! My room was clean and super quiet, and I got in early at 11 without a hitch. The quick taxi service was a lifesaver when I was in a rush. They even served scones and tea, which was a sweet surprise. Only downside was the Wi-Fi connectivity, could be better.

I had a lovely stay for one night. The spacious room featured a separate lounge area. It was just steps from Harrods. I appreciated the complimentary drinks and delicious cream tea. The staff were friendly and welcoming. 🍰

great location but check-in process could be smoother

The staff were welcoming and attentive, going out of their way to accommodate our early check-in request. The room exceeded my expectations with its spacious layout and tasteful decor.

I had a lovely stay where the complimentary scones with my tea were a delightful surprise, and my room was always kept spotless. The hotel offered a beautiful garden area and a cozy lounge to unwind, which made my trip even more enjoyable. One minor hiccup was the shower pressure, but it didn't really dampen my experience. 😊

The room I stayed in was on the basement level, facing a storage area with staff frequently coming and going. It lacked drink facilities, so I had to trek to reception for a beverage, which got old fast. The continental breakfast delivery was inconsistent. what I ordered didn’t match what showed up, which was a bit frustrating. navigating the staircases could be tricky for anyone with mobility issues, considering I had to go up and down narrow flights to access my room.

This place suits me perfectly with great wi-fi, 24-hour reception, and luggage storage. I remember when the staff helped me find a better taxi on my first stay. I always feel welcome and will return for my holiday.

We had an amazing time! The complimentary afternoon tea with scones was a delightful surprise, and the comfy bed made our stay even better. Special thanks for accommodating our birthday requests seamlessly!

Had an amazing trip with friends! We explored Harrods and checked out the vibrant streets nearby. The rooms were spacious and clean, and we enjoyed complimentary tea and scones. Just be ready for breakfast served in the room since there's no dining area.

Consider enjoying complimentary afternoon tea, which features delightful scones and a homely atmosphere, a lovely way to unwind after a day of exploring.

We loved the spacious junior suite and the lovely complimentary afternoon tea. Enjoying scones made our stay memorable!

Felt taken care of, no complaints.